Terms & Conditions and Privacy Policy
Welcome to Elements ACM (“Company,” "Elements ACM", "EACM", “we,” “our,” or “us”). This Privacy Policy describes how we collect, use, disclose, and protect your information when you visit our website, www.elementsacm.com (the “Website”). Elements ACM provides services supporting patients and healthcare professionals. We are committed to protecting the privacy and security of visitor who interact with our website. By accessing or using the Website, you agree to the terms of this Privacy Policy. We may collect several types of information when you use our website, including your name, email address, phone number, address, or other pertinent information shared at your discretion. Any information you voluntarily submit through forms or communications may require us to collect certain information including your IP address, Browser type, Device type, Pages visited, Date and time of access, Referring websites, and Usage data and analytics. We may use the information we collect for purposes including: responding to inquiries and communications, providing information about our services, managing relationships with healthcare professionals and clients, improving the functionality and performance of our website, monitoring and analyzing usage patterns, complying with legal and regulatory obligations, protecting our legal rights and preventing fraud or misuse. Elements ACM is committed to respecting the confidentiality of healthcare-related information. However, our website is not intended for the submission of Protected Health Information (PHI) unless explicitly stated through secure channels. Visitors should not submit patient information or other confidential medical records through general website forms or email unless specifically instructed to do so through a secure method. Our website may use cookies and similar tracking technologies to: Improve website functionality, analyze website traffic, remember user preferences. You may choose to disable cookies through your browser settings, though doing so may affect certain website features. We do not sell personal information to third parties. We implement reasonable administrative, technical, and physical safeguards to protect the information we collect. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security. Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites. We encourage users to review the privacy policies of any third-party sites they visit. Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. We may update the information on this page from time to time and your continued use of the website after changes are made constitutes your acceptance of any updates.
SMS Messaging & Communication Disclaimer
1. Overview
Elements ACM (“Company,” “we,” “our,” or “us”) may communicate with individuals who voluntarily provide their contact information through our website www.elementsacm.com, our service platforms, or other authorized channels.
By opting in to receive SMS communications from Elements ACM, you agree to these SMS Messaging Terms & Conditions.
2. Consent to Receive SMS Messages
By providing your mobile phone number and opting in to receive messages from Elements ACM, you expressly consent to receive text messages from us. These messages may include: responses to inquiries, service-related communications, appointment or consultation confirmations, updates related to professional services, informational notifications regarding our services, and occasional administrative or operational updates.
Messages may be sent using automated technology or messaging platforms. Consent to receive SMS messages is not a condition of purchasing services or entering into a professional relationship with Elements ACM.
3. Message Frequency
Message frequency may vary depending on your interactions with Elements ACM. You may receive messages periodically in response to: submitted inquiries,
service updates, or requested information. We strive to send messages only when relevant to your communications or relationship with our organization.
4. Message and Data Rates
Standard message and data rates may apply depending on your wireless carrier and mobile plan. Elements ACM is not responsible for any charges incurred from your mobile carrier as a result of receiving SMS messages.
5. Opt-Out Instructions
You may opt out of receiving SMS messages from Elements ACM at any time.
To stop receiving SMS messages, reply: STOP. After sending STOP, you may receive a confirmation message confirming that you have been unsubscribed.
Once unsubscribed, you will no longer receive SMS messages from us unless you re-enroll.
6. Help and Support
If you need assistance related to SMS communications from Elements ACM, you may also contact us directly at info@elementsacm.com or call our office.
7. Privacy and Data Protection
Elements ACM respects your privacy and will protect your personal information in accordance with our Privacy Policy. We do not sell or share mobile phone numbers or SMS opt-in data with third parties for marketing purposes. Information collected as part of SMS communications will only be used to provide services, respond to inquiries, or communicate relevant updates.
8. Healthcare Information Notice
SMS messaging is not a secure method of transmitting sensitive healthcare information. Users should not send Protected Health Information (PHI) or other confidential medical data through SMS messages unless explicitly instructed to do so through a secure communication channel.
9. Supported Carriers
SMS messaging services may not be available on all wireless carriers. Carrier participation may vary, and delivery is not guaranteed.
10. Changes to Messaging Terms
Elements ACM reserves the right to update or modify these SMS Messaging Terms at any time. Updates may be made without notice and your response, acknowledgement, or continued use of SMS communication with us constitutes acceptance of any updates to our policy.
HIPAA Disclaimer
This website does not guarantee that any electronic communication sent through this website is fully secure and may not be protected under the Health Insurance Portability and Accountability Act (HIPAA). The contact form or scheduling sections of this website are not intended for the transmission of confidential healthcare information. Any information submitted directly from this website shall be considered generic and only pertinent for EACM to verify the legitimacy of the submission. If you need to share sensitive information related to healthcare matters, please contact EACM directly for instructions on providing confidential information.
