Terms & Conditions and Privacy Policy

Welcome to Elements ACM (“Company,” "Elements ACM", "EACM", “we,” “our,” or “us”). This Privacy Policy describes how we collect, use, disclose, and protect your information when you visit our website, www.elementsacm.com (the “Website”). Elements ACM provides services supporting patients and healthcare professionals. We are committed to protecting the privacy and security of visitor who interact with our website. By accessing or using the Website, you agree to the terms of this Privacy Policy. We may collect several types of information when you use our website, including your name, email address, phone number, address, or other pertinent information shared at your discretion. Any information you voluntarily submit through forms or communications may require us to collect certain information including your IP address, Browser type, Device type, Pages visited, Date and time of access, Referring websites, and Usage data and analytics. We may use the information we collect for purposes including: responding to inquiries and communications, providing information about our services, managing relationships with healthcare professionals and clients, improving the functionality and performance of our website, monitoring and analyzing usage patterns, complying with legal and regulatory obligations, protecting our legal rights and preventing fraud or misuse. Elements ACM is committed to respecting the confidentiality of healthcare-related information. However, our website is not intended for the submission of Protected Health Information (PHI) unless explicitly stated through secure channels. Visitors should not submit patient information or other confidential medical records through general website forms or email unless specifically instructed to do so through a secure method. Our website may use cookies and similar tracking technologies to: Improve website functionality, analyze website traffic, remember user preferences. You may choose to disable cookies through your browser settings, though doing so may affect certain website features. We do not sell personal information to third parties. We implement reasonable administrative, technical, and physical safeguards to protect the information we collect. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security. Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites. We encourage users to review the privacy policies of any third-party sites they visit. Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. We may update the information on this page from time to time and your continued use of the website after changes are made constitutes your acceptance of any updates.


SMS Messaging & Communication Disclaimer

1. Overview

Elements ACM (“Company,” “we,” “our,” or “us”) may communicate with individuals who voluntarily provide their contact information through our website www.elementsacm.com, our service platforms, or other authorized channels.

By opting in to receive SMS communications from Elements ACM, you agree to these SMS Messaging Terms & Conditions.


2. Consent to Receive SMS Messages

By providing your mobile phone number and opting in to receive messages from Elements ACM, you expressly consent to receive text messages from us. These messages may include: responses to inquiries, service-related communications, appointment or consultation confirmations, updates related to professional services, informational notifications regarding our services, and occasional administrative or operational updates.


Messages may be sent using automated technology or messaging platforms. Consent to receive SMS messages is not a condition of purchasing services or entering into a professional relationship with Elements ACM.


3. Message Frequency

Message frequency may vary depending on your interactions with Elements ACM. You may receive messages periodically in response to: submitted inquiries,

service updates, or requested information. We strive to send messages only when relevant to your communications or relationship with our organization.


4. Message and Data Rates

Standard message and data rates may apply depending on your wireless carrier and mobile plan. Elements ACM is not responsible for any charges incurred from your mobile carrier as a result of receiving SMS messages.


5. Opt-Out Instructions

You may opt out of receiving SMS messages from Elements ACM at any time.

To stop receiving SMS messages, reply: STOP.  After sending STOP, you may receive a confirmation message confirming that you have been unsubscribed.

Once unsubscribed, you will no longer receive SMS messages from us unless you re-enroll.


6. Help and Support

If you need assistance related to SMS communications from Elements ACM, you may also contact us directly at info@elementsacm.com or call our office.


7. Privacy and Data Protection

Elements ACM respects your privacy and will protect your personal information in accordance with our Privacy Policy. We do not sell or share mobile phone numbers or SMS opt-in data with third parties for marketing purposes. Information collected as part of SMS communications will only be used to provide services, respond to inquiries, or communicate relevant updates.


8. Healthcare Information Notice

SMS messaging is not a secure method of transmitting sensitive healthcare information. Users should not send Protected Health Information (PHI) or other confidential medical data through SMS messages unless explicitly instructed to do so through a secure communication channel.


9. Supported Carriers

SMS messaging services may not be available on all wireless carriers. Carrier participation may vary, and delivery is not guaranteed.


10. Changes to Messaging Terms

Elements ACM reserves the right to update or modify these SMS Messaging Terms at any time. Updates may be made without notice and your response, acknowledgement, or continued use of SMS communication with us constitutes acceptance of any updates to our policy.


HIPAA Disclaimer

This website does not guarantee that any electronic communication sent through this website is fully secure and may not be protected under the Health Insurance Portability and Accountability Act (HIPAA). The contact form or scheduling sections of this website are not intended for the transmission of confidential healthcare information. Any information submitted directly from this website shall be considered generic and only pertinent for EACM to verify the legitimacy of the submission. If you need to share sensitive information related to healthcare matters, please contact EACM directly for instructions on providing confidential information.

Professional Disclaimer

1. Informational Purposes Only
The information provided on the website www.elementsacm.com (the “Website”) by Elements ACM (“Company,” “we,” “our,” or “us”) is for general informational purposes only.
All content on this Website, including text, graphics, materials, and resources, is provided in good faith; however, Elements ACM makes no representation or warranty of any kind, express or implied, regarding the accuracy, adequacy, validity, reliability, availability, or completeness of any information on the Website.

2. No Medical Advice
Nothing on this Website constitutes or should be interpreted as medical advice, diagnosis, or treatment recommendations. Elements ACM does not provide medical care or clinical services through this Website. Visitors should always seek the advice of qualified healthcare professionals regarding medical conditions, treatment options, or healthcare decisions. Reliance on any information provided on this Website is solely at your own risk.

3. No Legal or Professional Advice
Content provided on this Website is not intended to constitute legal, regulatory, financial, or professional advice. While Elements ACM may provide support or representation services for healthcare professionals, information available on the Website should not be relied upon as a substitute for consultation with qualified legal counsel, regulatory professionals, or other licensed advisors.

4. No Professional or Client Relationship
Use of this Website, including submitting contact forms, requesting information, or communicating with Elements ACM through electronic means, does not create a professional, consulting, legal, or client relationship. A professional relationship with EACM is only established through a formal written agreement signed by authorized representatives of both parties.

5. Healthcare Professional Responsibility
Healthcare professionals who access or rely on information provided on this Website remain responsible for: exercising independent professional judgment complying with applicable laws and regulations adhering to professional licensing requirements and standards of care. EACM does not assume responsibility for clinical decisions or professional actions taken by healthcare providers.

6. External Links Disclaimer
The Website may contain links to third-party websites or resources for informational purposes. These external websites are not controlled or maintained by Elements ACM. Elements ACM does not endorse, guarantee, or assume responsibility for the accuracy or reliability of information provided by third-party websites.

7. Limitation of Liability
To the fullest extent permitted by applicable law, Elements ACM shall not be liable for any loss or damage of any kind arising from reliance on information provided on the Website or any third-party websites linked from within.

Accessibility Statement

EACM is committed to ensuring digital accessibility for all users, including individuals with disabilities. We strive to continually improve the user experience of our website and apply relevant accessibility standards whenever possible. Our goal is to make www.elementsacm.com accessible and usable by the widest possible audience, including individuals who rely on assistive technologies such as screen readers, keyboard navigation, and alternative input devices. We aim to follow generally recognized accessibility guidelines, including the Web Content Accessibility Guidelines (WCAG) where feasible. Despite our efforts to ensure accessibility, some areas of the website may still be in the process of improvement. If you experience difficulty accessing any part of the website or require assistance, we encourage you to contact us so we can provide the information or service you need.

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